Sue has an uncanny ability to help you feel at ease during what can sometimes be an overwhelming decision. Her success is testament to her honesty and integrity.

With a background in Teaching, Centre Management and Marketing, Sue found herself falling into real estate quite by accident.  Many years ago, she was in the office helping Greg, when a client came in looking to buy a property. Being the only person in the office at the time, she decided to ‘wing it’. After years of being married to a real estate agent, she found it came quite naturally and she sold him a property that afternoon and from that point on, she has been hooked!

Very quickly Sue became a leader in Cairns residential real estate and is well known and respected in all sectors of the community. She is a consistent winner in Platinum and Gold Sales awards. With the backing of the dedicated and highly professional staff in the Edge Hill office combined with a well researched and maintained database, Sue has the means and the contacts to ensure her clientele the very best service this industry has to offer.

In addition to maintaining her position as our most experienced and successful Sales Consultant, Sue is heavily involved in training our ‘Rookies’ helping them acquire and learn all the skills and knowledge they need in order succeed in real estate.

She endeavours to maintain an honest, friendly, open relationship with her clients and colleagues, many of whom have grown from work associates to firm friends over the years.

After meeting in 2008, Belinda & Tracy quickly realised they had a common goal and have since established both a solid working unit and firm friendship.

Working so closely together can be difficult for many people, and to maintain unity Belinda and Tracy developed clear roles and responsibilities to enhance each of their strengths, ensuring their clients are provided team unity and the best service possible. With a firm ability to work independently and multi task, Tracy focuses her skills in Administration ensuring she supports Belinda wherever required; from taking messages to acting on her behalf if Belinda is unavailable. Being part- time can deliver its own challenges, but Tracy has an exceptional ability to remain focused on her role and accomplish everything required in the time she has. When asked what her main goal is, Tracy simply replies ‘to make sure Belinda’s clients are receiving the best service we can provide’.

With her wide range of experience and absolute dedication, Hailey was the natural choice when Karl realised he needed to add to his team to ensure clientcare stayed at a premium.

Hailey's career in real estate started at the age of 17 in the position of receptionist and she realised quickly that she needed to gain exposure to other areas of the industry in order to achieve her career goals.  She has since worked in all aspects of the industry, including property management as well as many years as a Sales Support Officer. This experience provided the backbone for Haileys career, giving her an extensive understanding of all facets of the industry, which has been instrumental to her success.  With over 9 years of real estate experience under her belt, Hailey has an extensive and well rounded knowledge of the industry.

Working with both Vendors and Purchasers, Hailey’s role is to ensure maximum exposure of our properties using all marketing strategies including matching buyers to properties through our extensive buyer database. In addition to this, she works closely with buyers to gain an understanding of exactly what features they are looking for in a property to assist in finding their new home.

When selling or buying Queenslanders, there are many factors to be considered that are not normally a consideration when selling a modern home.

With his significant skills and experience restoring Victorian and Federation period homes, combined with 20 years real estate experience, Ken expertise enables him to identify and enhance your Queenslanders’ individual marketing needs, ensuring the highest standard of service and results.

The huge variety of Queenslanders alone can be overwhelming and with many of them having been renovated or added to a few times over, you might find yourself looking at a Federation period home, when all this time it was in fact, originally built in Victorian times!  Kens background allows him to assist his clients on every aspect of their home – from establishing the age and period of your home, to advising on traditional colour schemes, timbers and materials used.

Joining Greg & Sues team back in 1999, Ken quickly established himself in the market, with a solid reputation for results.   His strong belief in providing clients with premium, personalised service.  His honesty is refreshing, he is unafraid of the ‘tough conversations’ and his negotiation skills are comparable to few.

Kens unique qualifications provide his clients with invaluable guidance and expertise throughout the entire sales process.  His clients can enjoy the best of both worlds; the luxury of old fashioned customer service combined with progressive thinking, negotiation and marketing skills. 

A born and bred Cairns local, you won’t find many people who know the Cairns region better than Leona.

After a successful career in Hospitality that saw her rise through the ranks to Management roles, she decided it was time for a career change. In the early 1990’s she took the plunge and enrolled herself in a computer course. That gave her the courage and skills to take a position as a Receptionist at Paradise Palms, which quickly evolved into a support role to all of their Department Managers.

From there she moved into a ‘hands on’ sales support role, but after 15 years in this position, she realised it was time to take the leap and ‘fly solo’ as a Sales Consultant. Recognising she needed a fresh start to make her transition to independent sales as smooth as possible, she contact Greg and joined the Elite team in June 2011. She felt the Elite team was right for her due to their professionalism, team support and ongoing training provided.

Leona’s yearning to do her best and be the very best she can be, helps her maintain focus. An added bonus is helping people achieve their goals and move forward in their lives, that provides her with a very rewarding sense of satisfaction.

Winner of the 2006 REIQ Cairns Administration Award and Qld State finalist in 2007, Sophie is industry recognised as one of the best!

A Cairns local for 23 years, Sophie first started working in Real Estate in 2000. After hearing many positive things about Greg & Sue Clyde-Smith and their award winning team, Sophie believed it was the right place for her and contacted Greg in early 2009 to discuss her opportunities. With a smile that makes it impossible to feel down when you’re around her, along with her solid real estate experience and knowledge, Greg quickly realised that Sophie was the perfect choice to manage the pressure in our Sales Administration Department.

Sophie loves working through and resolving issues, whether big or small and she still gets a feeling of job satisfaction each time a contract is successfully processed and settled. She endeavours to learn something new every day, to make sure her knowledge never becomes ‘stale’. With surprisingly outgoing interests such as mountain climbing, bike riding and Tae Kwon Do, Sophie is a goal-driven young lady who is able to maintain routine and discipline to make sure things get done, effectively and efficiently.

Capably running the day to day sales administration, Sophie takes on additional responsibilities such as Client-care and monitoring client satisfaction, marketing administration, trouble-shooting any IT issues as well as any other requests from Greg and Sue. When put in her own words, Sophie explains her responsibilities is quite simply ‘ to provide an exceptional standard of administration and support to sales agents, managers and our Principal, that in turn ensures premium client satisfaction’. We couldn’t have put it better ourselves.

After 7 years in administration and function co-ordination, Karen felt Property Management could be just the career change she was seeking. 

Karen truly enjoys working with people and finds in Property Management she is quite often dealing with clients raw emotions; after all she is dealing with their homes and financial security. She enjoys the way her role pushes her boundaries, bringing new challenges, lessons to learn and interesting people to meet, every day.

After 8 years with the Elite team, Karen strongly believes her longevity is thanks to the team she works with. In her own words ‘We are working in a high stress, very busy environment. If we don’t support each other and provide assistance wherever it is needed, it opens the potential for mistakes to happen, which nobody wants. You’ve got to know that your team working towards the one common goal, to ensure our clients are receiving the premium care that we promise them’.

Karen believes her popularity with our clients is due to her simple philosophy; treat people as you like to be treated and manage their property as if it was your own.

After 3 years working in Residential Sales, Shannon was seeking a role that enabled to her to maintain a closer, more ongoing professional relationship with her clients.

When a colleague suggested she try her hand at Property Management, she quickly realised it was a perfect match to her personality and jumped right in.

Some might say Property Management is a little bit like juggling, you are constantly focusing on the ‘balls’, trying to make sure you catch each one before it’s thrown back into the air! However, Shannon believes that for any Property Manager to succeed it simply comes down to good time management, organisation and the ability to multi-task. With a previous career in hospitality, these are 3 skill areas she knows a thing or two about! A strong believer in being both efficient and effective with her time, she ensures her duties are carefully prioritised each day, whilst making allowances for ‘troubleshooting’ the every-day hurdles that inevitably appear each day in Property Management.

After hearing some of the ELITE Team discussing how much they enjoyed working here, she decided that ELITE was where she wanted to be. Shannon’s focus for the Property Management team is strengthening her portfolio in the Northern Beaches area. In order to do this successfully, she ensures both her industry and market knowledge is unmatched and she endeavours to think ‘outside the square’ to maintain her edge.